Frequently asked questions
Straight answers about booking, eligibility, the visit itself and payment. If your question is not covered here, send it to us on WhatsApp and a coordinator will reply.
Booking
How do I book?
Send a WhatsApp message saying which drip interests you, where you are and when you would like the visit. A coordinator replies with a handful of health questions, passes your answers to a licensed partner clinic and comes back with the clinic’s decision and a quote. The booking only stands once you have agreed to the drip, the time and the price.
Can I book for the same day?
Often, yes. It depends on how many partner nurses are free near you and how quickly the screening can be completed. Late-evening requests and remote addresses can be harder to fill at short notice. We never quote a firm arrival time until a clinic has assigned a nurse, and if the day is already full, we tell you honestly and offer the next options.
Can I book on behalf of someone else?
You can start the conversation for a partner, parent, friend or guest, but the person having the drip must answer the health questions and give consent themselves. The nurse confirms their identity and history at the visit. For anyone under 18, tell us at the outset: the clinic decides whether a home drip is appropriate at all, and a parent or guardian must be present.
Do you arrange group bookings?
Yes, for families, friends staying together, or colleagues at an office. Tell us how many people and whether everyone wants the same drip. Each person is screened individually, so one guest may be advised differently from the rest, or not cleared at all. Larger groups may need more than one nurse, which affects both the timing and the quote.
Which areas do you cover?
We coordinate visits across all seven emirates. In practice, availability on a given day depends on whether a partner clinic licensed in your emirate has a nurse who can reach you at the time you want. Busy central districts usually have more options than remote towns, mountain areas or islands with controlled access. Send us your location and we will check.
Safety and eligibility
Who should not have an IV drip at home?
Anyone with chest pain, severe breathlessness, fainting, confusion or other emergency symptoms needs urgent care, not a home visit. Clinicians are also cautious with pregnancy, breastfeeding, heart failure, kidney disease, uncontrolled blood pressure, clotting disorders and known allergies to drip ingredients. That is not a complete list, which is exactly why every booking goes through a clinician’s review first.
Is a drip right for me if I just feel tired?
Tiredness has many causes, from short sleep and dehydration to anaemia, thyroid problems or an infection. A drip may make you more comfortable if you are low on fluids, but it cannot find the cause. If fatigue has lasted for weeks, see a doctor and ask about blood tests. The clinician may recommend exactly that before agreeing to any drip.
What are the possible side effects?
Side effects are usually minor: a small bruise, some soreness at the site, a cool feeling travelling up the arm, a passing metallic taste with certain vitamins, or brief light-headedness. Less often, a vein becomes inflamed, the site gets infected or an allergic reaction occurs. The nurse watches for these throughout and explains what to look out for afterwards.
How do I know the nurse is licensed?
We work only with licensed partner clinics, and their nurses must hold a licence from the health authority of the emirate concerned: the Dubai Health Authority, the Department of Health in Abu Dhabi, or the Ministry of Health and Prevention in the northern emirates. You may ask the nurse for their name and clinic, and ask us for the clinic’s details before the visit.
Can I have a drip during Ramadan?
Many people book in the evening, after iftar, so the drip does not overlap with fasting hours. Whether an IV drip affects the fast is a religious question on which scholars hold different views, so please consult a scholar you trust if you are unsure. Medically, the clinician applies the same screening as at any other time of year.
The visit
What should I prepare?
A comfortable chair, sofa or bed, decent light, and a small table or surface for the kit. Keep your Emirates ID or passport ready, have water nearby, and eat something beforehand unless the clinician has said otherwise. A top with sleeves that roll up easily helps. Pets are best kept in another room while the cannula is in.
How long will the nurse be with me?
Usually around an hour, though it varies. The drip itself often runs for 30 to 60 minutes, and some formulations need a slower rate. The checks at the start, then removing the cannula and talking through aftercare at the end, add a little more. If you have a meeting or a flight to catch, mention it so the timing can be planned sensibly.
Does it hurt?
You feel a brief, sharp scratch as the cannula goes in, much like having blood taken. After that, the arm may feel cool as the fluid runs. If the site aches, burns or starts to swell, tell the nurse at once: changing the arm’s position or slowing the flow often helps, and the cannula can be moved if needed.
Can the nurse come to my hotel or office?
Yes. Hotel guests should check whether visitors must register at reception and tell us the name the room is booked under, so we can brief the nurse. At an office, a quiet meeting room with a door works well, and building security may want the nurse’s name in advance. We pass on any access instructions you give us.
What if the nurse decides not to go ahead?
The nurse may postpone or cancel the drip if your vital signs, symptoms or history on the day raise concerns. That decision is made for your safety and stands for that visit. They will explain why and, where relevant, advise you to see a doctor or go to hospital. We then talk you through what happens next with your booking.
Payment, privacy and cancellations
How much does a drip cost?
There is no single price. The cost depends on the drip and its formulation, any add-ons, your location, the time of day and how many people are being treated. Late-night, public holiday and remote visits may be quoted differently. We send the full quote on WhatsApp before you confirm, and the price only changes if you agree to an addition at the visit.
How do I pay?
Accepted payment methods depend on the partner clinic delivering your visit. We confirm the options, such as card or a payment link, when we send your quote, so you know before the nurse arrives. Please do not type card numbers into the chat. If you need a receipt or invoice in a particular name, ask when you book.
Will my health insurance cover it?
Wellness and hydration drips booked privately are usually paid for by the client rather than by insurance. Treatment that a doctor orders for a diagnosed condition may be handled differently, depending on your policy and the clinic. If cover matters to you, check with your insurer before booking and ask the clinic what paperwork they can provide.
Can I cancel or change my booking?
Yes. Message us as early as you can if your plans change. Moving the appointment is usually simple before a nurse has been assigned. Once a nurse is on the way, the partner clinic may apply a cancellation or call-out charge; we tell you whether that applies, and how much, when we confirm the booking, never afterwards.
What happens to my health information?
Your health answers are shared only with the partner clinic that reviews and carries out your visit. The clinic keeps your medical record confidential, as UAE health regulations require. Tamam keeps the booking details it needs to coordinate the visit, and we ask only for what the clinic needs in order to decide safely. Ask us any time what we hold about you.
Ready when you are
Message us on WhatsApp with the drip, your area and a time. A licensed clinician reviews it before anything is confirmed.